TERMS AND CONDITIONS
1 Interior Design Services
- Interior Design is a highly subjective art and profession that is subject to personal taste; peculiarities of
location; lighting; aspect; product availability; batch differences; and other factors which determine a
- White Pebble Interiors will use its best endeavours to interpret your requirements but we cannot guarantee
that our ideas or recommendations will always meet your expectations. It is up to every client to act as they
see fit on our ideas or recommendations in order to undertake their project.
- If you are concerned in any way, please feel free to contact our office and we will be happy to discuss the
design concepts and make further suggestions or recommendations as may be appropriate within the
scope of the project.
- White Pebble Interiors provides “packaged services”, White Pebble Interiors will provide details of
the services and products to be provided and such services and/or products are subject to the client’s prior
- White Pebble Interiors reserves the right to cancel engagements or orders and, subject always to clause
3(b), refund the client should the need arise.
- Clients may incur additional fees where White Pebble Interiors is required to undertake additional work
beyond the scope of our brief.
- “Packaged services” include a specified level of services and products as such are not subject to
amendment beyond those specified services and products except with the prior written agreement of
White Pebble Interiors.
- Our payment terms are as follows:
- Hourly Rate Payable in agreed blocks in advance
- Packaged services Payable as per agreement
- White Pebble Interiors accepts payments via credit card or via direct bank transfer only. All credit and
debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your
payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery
3 Cancelling an Order
- If you have placed an order for products with White Pebble Interiors but then wish to change or cancel it,
please contact White Pebble Interiors by email within 24 hours after placement of the order. We will try
our best to make any changes but we cannot guarantee that we will be able to do so, as your order may
already have commenced or be completed.
- White Pebble Interiors cannot guarantee that any suppliers of products will allow the return of their
products or refund the price thereof.
- White Pebble Interiors will not pass on your personal, credit or debit card details to any third party without you permission.
5 Exclusions of Liability
- White Pebble Interiors will use all reasonable endeavours to assist you to achieve your desired outcome but ultimately all design decisions are matters of personal choice for which the client must accept
- White Pebble Interiors shall use its best endeavours to meet the requirements of the client’s brief but cannot accept liability for any inadvertent errors and/or omissions contained in our ideas or
recommendations nor any other representations we may make and we reserve the right to change
information, prices, specifications and descriptions of products and services at any time.
- White Pebble Interiors accepts responsibility for the professional provision of its services but cannot accept any responsibility or any liability with respect to:
- building and trades;
- availability, delivery, suitability or operation of products;
- errors caused by building movements;
- clients’ change of mind;
- errors arising from client’s drawings or measurements; or
- other factors outside the control of White Pebble Interiors.
- If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price.
- White Pebble Interiors shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to force majeure or any other matters outside our direct control.
All rights, including copyright, in the content of White Pebble Interiors ideas or recommendations are owned by White Pebble Interiors and are provided for your personal use only.